At Health Care Cafe, we believe you and your loved ones should maintain independence, well-being and dignity through to the later years in life. We are aware of the barriers that individuals and families face when trying to access care and support. Navigating social care can feel like a complex maze, and our aim is to support you in accessing the right services for your personal situations.
As circumstances change for you the activities of daily living can become increasingly difficult. This may be due to an accident at home, such as a fall. It may be due to the escalation of a long term injury, or even surgery at hospital.
This service was developed to empower service users, to advocate, and to offer detailed information and advice on each individual concern that you may be faced with.
Health Care Cafe provides a range of services tailored to your individual circumstances. With over 30 years of experience in Social Care, we are committed to bridging the gap between service providers and those in need of care and support.
Our team will provide comprehensive information and advice about care and support in your local area, across the private, voluntary, and public sectors. We are independent and unbiased, our aim is to help you determine the best choices and outcomes for you and your family.
For more information on the services we offer, click here.
If you have any questions, or would like to book a consultation, please don’t hesitate to get in touch via the Contact page.
Our Core Values
Serving those in need of support
We set very high standards in everything we do.
We deliver the best possible service in order to achieve the best outcomes.
Our clients are at the heart of everything we do, we treat our clients with respect, dignity, courtesy and fairness.
By providing clear and concise information to our clients they are in a better position to make an informed decision.
Responsive
At Health Care Cafe we will listen, we will identify what is needed and will respond appropriately and efficiently. We work from a position of what we can do for you and will respond quickly.
Following up on referrals and assessments our actions and our decisions are informed, prompt, and always in collaboration with our clients and professionals.
We will meet future needs by planning ahead and anticipating what developments may occur.
We will seek regular client feedback using questionnaires, we will respond and make improvements where required. We are constantly looking for ways in which we can improve our service.
Productive
We demonstrate initiative and enthusiasm to get a good job done.
Collaborative
We work with partners collaboratively to deliver the best outcomes possible for our clients.
We listen and respect the point of view of others.
Innovative
Our service is the first of its kind.
The service was created out of a desire to share information and advice with those most in need of care and support. At Health Care Café we wanted to offer a service that would break through the barriers to accessing care and support.
There are many sources of information and advice available online, but this is the only service of its kind, supporting those with health concerns to contact professional services offering support with Referrals, Advocacy, and case management. Writing a referral can be a long and complex task, understanding what has been explained to you under the Care Act can be extremely confusing. Having experienced this first hand CEO, Jacqueline Keiza, created a brand new service.
A service bridging the gap between service providers and those in need of care and support.
We Specialise In Care
Case Studies
Amina’s Story
Amina lived alone, in a basement flat with stairs, her mobility was poor, she used a walking stick, we were able to arrange a full social services assessment for her, we supported the family with completing a full referral for care and support.
Mobility problems and Seating Assessments
Daniel 35yrs old
Daniel has lived for years with Multiple sclerosis, he began to struggle with his mobility, we were able to arrange a full assessment for Daniel with a specialist Occupational Therapy Team.
Support with benefits after Covid 19
Roseanna worked full time until she caught COVID-19. Rosanna became unwell with Long Covid, we were able to support her with claiming benefits including Personal Independence Payments.
Benefits Maximisation
Ruth and John contacted us as they had both been furloughed due to COVID-19. They were experiencing financial hardship and had been using food banks for food.
Independent Living Accommodation
Sonia had been living alone independently, family and friends were extremely concerned as there had been a number of unsafe incidents. We were able to support the family with locating safe, comfortable, local, independent living accommodation.
Paying for care
Bryan contacted us as he had questions about funding the nursing home for his parents. We were able to support Bryan and his family and reduce the amount the family had to pay towards the care.
We Can Help You With
- Financial difficulties
- Home and equipment assessments
- Transitioning between hospital and home
- Health and well being concerns for both children and older adults
- Health and well being concerns for people with learning difficulties, autism, dual diagnosis
- Supporting clients with trauma and recovery
- Respite and longer-term care
- How to stay connected socially
- Help with transport and getting around
- Falls Prevention
- Injury Prevention
- Coping with Mental Health Concerns
- Living well with long term health conditions
- Hoarding
- Caring for someone
- Getting help at home
- Funding your care
Contact us
Location
London,
United Kingdom
Mail
contact@healthcarecafe.org.uk
Phone Number
+44 7974508544
