Extended Telephone Consultation
Care planning is an ongoing process of consultation with a client in partnership with dedicated health care professionals.
It typically involves joint decision-making in which both the client and the health care professionals make an equal contribution to the consultation.
Clients are in charge of their own lives and self-management of their conditions, and are the primary decision makers about the actions they take in relation to their health and well being.
Instead of doing things ‘to’ and ‘for’ patients, care planning is about doing things ‘with’ people, enabling them to identify their own care needs, goals, and action plans.
This will be an hour long information and advice session, this may include signposting to appropriate specialist services. The session will culminate in the formulation of a detailed referral for additional support, care, or further assessment.
